Return and Refund Policy

At Harshay Bazar, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below.

Returns

Eligibility:

    • Items must be returned within 30 days of receipt.
    • Items must be unused, in their original packaging, and in the same condition as when you received them.
    • A receipt or proof of purchase is required for all returns.

Non-returnable Items:

    • Perishable goods (e.g., food, flowers)
    • Personal care items (e.g., skincare, cosmetics)
    • Custom or personalized items
    • Gift cards

Return Process:

    • Contact our customer service team at harshaybazar@gmail.com to initiate a return.
    • We will provide you with instructions on how to return your item.
    • Once your return is received and inspected, we will notify you of the approval or rejection of your return.

Refunds

Refund Process:

      • If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
      • If you have not received your refund within this time frame, please check with your bank or credit card company as processing times may vary.

Partial Refunds:

        • Partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
        • Items returned more than 30 days after delivery may also be eligible for partial refunds.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at harshaybazar@gmail.com with details of the issue and we will assist you with the exchange process.

Shipping

Return Shipping Costs:

    • Customers are responsible for paying their own shipping costs for returning items.
    • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Lost or Damaged Returns:

    • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Contact Us: If you have any questions about our return and refund policy, please contact us at harshaybazar@gmail.com.